:root{--navy: #10233f;--navy-2: #1c3357;--gold: #b08d57;--gold-deep: #8a6d3b;--bg: #f4f3ef;--ink: #1f2733;--muted: #6b7280;--line: #e4e1d9;--serif: "STZhongsong", "Songti SC", "SimSun", "Noto Serif SC", "Source Han Serif SC", serif;--hei: "SimHei", "Microsoft YaHei", "Heiti SC", "Noto Sans SC", sans-serif}*{box-sizing:border-box}body{margin:0;font-family:Microsoft YaHei,system-ui,-apple-system,sans-serif;background:var(--bg);color:var(--ink)}.wrap{max-width:1180px;margin:0 auto;padding:0 20px 40px}.topbar{display:flex;align-items:center;justify-content:space-between;padding:20px 4px 30px;margin-bottom:18px;border-bottom:2px solid var(--navy)}.brand{display:flex;align-items:center;gap:19px}.logo{width:64px;height:64px;border-radius:11px;background:var(--navy);color:var(--gold);display:grid;place-items:center;font-size:34px;font-weight:700;font-family:var(--serif);border:1px solid var(--gold);box-shadow:inset 0 0 0 4px var(--navy)}.brand 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th{text-align:left;padding:10px 14px;color:var(--muted);font-weight:600;background:#f8fafc;border-bottom:1px solid var(--line);white-space:nowrap}tbody td{padding:11px 14px;border-bottom:1px solid #f1f5f9}tbody tr{cursor:pointer;transition:background .12s}tbody tr:hover{background:#f8fafc}tbody tr.active{background:#ecfeff}.empty{text-align:center;color:var(--muted);padding:28px 14px}.mono,code{font-family:Consolas,Courier New,monospace;font-size:11px;word-break:break-all}.muted{color:#94a3b8}.pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11px;font-weight:600}.pill.ok{background:#ecfdf5;color:#059669}.pill.warn{background:#fffbeb;color:#d97706}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f1b3373;display:flex;align-items:flex-start;justify-content:center;padding:48px 16px;z-index:1000;overflow-y:auto}.modal{background:#fff;border-radius:14px;width:100%;max-width:760px;box-shadow:0 20px 60px #00000040;padding-bottom:14px}.modal-hd{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--line)}.modal-hd h3{margin:0;font-size:16px;color:var(--navy)}.modal-meta{padding:14px 20px 2px;font-size:13px;color:var(--ink);line-height:1.7}.modal-meta b{color:var(--navy)}.modal .tablewrap{padding:0 8px}.link{color:#0ea5e9;cursor:pointer;font-size:12px}.link:hover{text-decoration:underline}.paynow{display:inline-block;padding:3px 11px;border-radius:6px;background:#dc2626;color:#fff;font-size:12px;font-weight:600;cursor:pointer;white-space:nowrap}.paynow:hover{background:#b91c1c}.hint{color:var(--muted);font-size:13px;padding:16px 18px}.todo{display:flex;align-items:center;justify-content:space-between;gap:14px;background:#fef2f2;border:1px solid #fecaca;color:#991b1b;border-radius:12px;padding:14px 18px;margin-bottom:18px;font-size:13px}.todo b{color:#dc2626}.todo .btn{background:#dc2626;border-color:#dc2626;flex-shrink:0}.todo 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var(--navy);background:var(--navy);color:#fff;cursor:pointer;text-decoration:none}.btn.ghost{background:#fff;color:var(--navy)}.btn.ai{background:linear-gradient(100deg,#1c3357,#b08d57);border-color:#1c3357}.btn:hover{opacity:.9}.btn:disabled{opacity:.6;cursor:default}.ai-card{margin-top:14px;border:1px solid #e4ddc9;border-radius:12px;background:#fbf9f3;padding:14px 16px}.ai-hd{font-weight:700;color:#1c3357;margin-bottom:8px}.ai-body{white-space:pre-wrap;line-height:1.7;font-size:13.5px;color:#2a2a2a}.ai-cite{margin-top:10px;font-size:12px;color:#8a6d3b}.ai-disc{margin-top:8px;font-size:11.5px;color:var(--muted);border-top:1px dashed #e4ddc9;padding-top:8px}.assistant{background:#fff;border:1px solid var(--line);border-radius:14px;margin-top:16px;overflow:hidden;display:flex;flex-direction:column;min-height:60vh}.assistant .phead{display:flex;align-items:baseline;gap:12px;padding:16px 20px;border-bottom:1px solid var(--line)}.assistant .phead h2{margin:0;font-size:16px}.assistant .phead .muted{color:var(--muted);font-size:12.5px}.chat{flex:1;padding:20px;overflow-y:auto;display:flex;flex-direction:column;gap:14px}.chat-empty{color:var(--muted);font-size:14px}.chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}.chip{border:1px solid #d8cfb8;background:#fbf9f3;color:#1c3357;border-radius:999px;padding:7px 14px;font-size:13px;cursor:pointer}.chip:hover{background:#f3ecda}.msg{display:flex}.msg.user{justify-content:flex-end}.msg .bubble{max-width:78%;border-radius:14px;padding:12px 15px;font-size:14px;line-height:1.7}.msg.user .bubble{background:var(--navy);color:#fff;border-bottom-right-radius:4px}.msg.ai .bubble{background:#f6f5f1;color:#2a2a2a;border:1px solid #ece8df;border-bottom-left-radius:4px}.msg .bubble.err{background:#fdf2f2;border-color:#f3cfcf;color:#9b2c2c}.mtext{white-space:pre-wrap}.mcite{margin-top:8px;font-size:12px;color:#8a6d3b}.mtag{margin-top:6px;font-size:11px;color:var(--muted)}.chatbar{display:flex;gap:10px;padding:14px 18px;border-top:1px solid var(--line)}.chatbar input{flex:1;border:1px solid var(--line);border-radius:10px;padding:10px 14px;font-size:14px}.chatbar .btn{white-space:nowrap}button.ghost{border:1px solid var(--line);background:#fff;color:var(--ink);padding:6px 12px;border-radius:8px;font-size:12px;cursor:pointer}.pagerrow td{background:#fff;border-bottom:none;padding:8px 14px}.pager{display:flex;align-items:center;gap:8px;justify-content:flex-end}.pager .pinfo{color:var(--muted);font-size:12px;margin-right:auto}.pager button:disabled{opacity:.4;cursor:not-allowed}.lookup{display:flex;gap:8px;padding:0 18px 14px}.lookup input{flex:1;padding:9px 11px;border:1px solid var(--line);border-radius:9px;font-size:13px}.lookup button{padding:9px 18px;border:none;border-radius:9px;background:var(--navy);color:#fff;cursor:pointer}.verify{margin:4px 0 14px;padding:14px 16px;border-radius:12px}.verify.good{background:#ecfdf5;border:1px solid #a7f3d0}.verify.bad{background:#fef2f2;border:1px solid #fecaca}.verify .big{font-size:18px;font-weight:700}.verify.good .big{color:#059669}.verify.bad .big{color:#dc2626}.verify .vsub{font-size:12px;color:var(--muted);margin:2px 0 8px}.verify .kv{border-bottom:1px dashed rgba(0,0,0,.06)}@media (max-width: 860px){.grid{grid-template-columns:1fr}}.appfoot{text-align:center;padding:18px 12px;color:#8a8372;font-size:12.5px;border-top:1px solid #e6e2d8;margin-top:8px}.appfoot a,.appfoot a.link{color:#8a8372;text-decoration:none;cursor:pointer}.appfoot a:hover{color:#3a342b}.appfoot .sep{margin:0 8px;opacity:.6}.bell{position:relative}.bellbtn{position:relative;font-size:16px;padding:6px 10px}.bell .badge{position:absolute;top:-4px;right:-4px;background:#c0392b;color:#fff;font-size:11px;line-height:1;padding:2px 5px;border-radius:9px}.bellpanel{position:absolute;right:0;top:110%;width:320px;max-height:380px;overflow-y:auto;background:#fff;border:1px solid #e6e2d8;border-radius:8px;box-shadow:0 8px 24px #0000001f;z-index:50}.bellpanel .phead{padding:10px 12px;border-bottom:1px solid #efece3;position:sticky;top:0;background:#fff}.belllist .bellitem{padding:10px 12px;border-bottom:1px solid #f3f1ea}.belllist .bellitem.unread{background:#fbf8ef}.belllist .bellitem .bt{font-weight:600;font-size:13px;color:#2b2720}.belllist .bellitem .bc{font-size:12.5px;color:#5a5246;margin:3px 0;line-height:1.5}.belllist .bellitem .bd{font-size:11px;color:#a39b8b}.ticket-form{display:flex;flex-direction:column;gap:8px;margin:8px 0 4px}.ticket-form input,.ticket-form textarea,.ticket-form select{padding:8px 10px;border:1px solid #ddd8cc;border-radius:7px;font:inherit;box-sizing:border-box;width:100%}.ticket-form .row2{display:flex;gap:8px}.ticket-form .row2 select{flex:1}.ticket-thread{display:flex;flex-direction:column;gap:10px;margin:10px 0}.tmsg{max-width:78%;padding:9px 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